Terms of service

These Terms of Service govern your use of the website and services. By accessing or using our website, you agree to be bound by these terms and conditions.

Use of Our Website:

  • You must be at least 18 years old to use our website and services.
  • You agree to provide accurate and complete information when creating an account or making a purchase on our website.

Products and Services:

  • afzaai offers a variety of handmade creative products, including flower making DIY kits, flowers, pipe cleaners supply, resin jewellery, and more.
  • All products are subject to availability. We reserve the right to modify, suspend, or discontinue any product or service without prior notice.

Ordering and Payment:

  • By placing an order on our website, you agree to pay the specified price for the selected products, along with any applicable taxes and shipping fees.
  • Payment must be made in full at the time of purchase. We accept payment via credit/debit card or other payment methods available on our website.

Shipping and Delivery:

  • We strive to process and ship orders on time. However, delivery times may vary depending on your location and other factors beyond our control.
  • We are not responsible for any delays, damages, or lost shipments caused by third-party shipping carriers, but we will help you make the process seamless.

Returns and Refunds:

  • We accept returns or exchanges only if the product is damaged during transit. Please refer to our Refund and Return Policy for more information.

Intellectual Property:

  • All content on the afzaai.in website, including images, text, logos, and product designs, are the intellectual property of afzaai and protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

Limitation of Liability:

  • afzaai shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

Governing Law:

  • These Terms of Service shall be governed by and construed per the laws of India.

Changes to Terms:

  • afzaai reserves the right to update or modify these Terms of Service at any time without prior notice. By continuing to use our website after any changes are made, you agree to be bound by the updated terms.

Contact Us:

  • If you have any questions or concerns about these Terms of Service, please contact us at our Instagram account @afzaai.in.